The questions you should ask before hiring a roofing contractor. Details matter.
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Should I be impressed by a 50 year warranty?
Why it is important
The roofing industry has become notorious for offering long warranties to justify upcharges and higher prices. But read the fine print. These warranties are not transferrable when you sell your house, and very rarely does someone live in the same home for fifty years, so they’re selling you a promise they don’t expect to have to fulfill. In the very rare case that such a warranty claim is filed, it usually covers the shingles only, not the labor, and even then, it typically covers the depreciated value of the roof—not the replacement cost—after a relatively short initial period of time.
The H AND S answer
H AND S will not seek to profit by selling warranties that have negligible value. We represent and install quality roofing products that come with strong and credible manufacturer warranties.
How much commission do your salespeople receive?
Why it is important
By compensating salespeople via commission, many roofing companies incentivize their staff to estimate higher and charge you more. Some of these companies will even consider the value of homes in your neighborhood and evaluate your demographic, and then charge you accordingly. If you’re wondering why one company’s estimate might be thousands of dollars more than another’s, there’s a good chance that the difference is the salesperson’s commission. They earn more if they charge you more, and they will charge you more if they think you are able to pay more.
The H AND S answer
H AND S Roofing does not pay salespeople commission, and our estimators are motivated to give you the fairest estimate possible. In fact, if we look at your roof and determine it will last for another three or four years, we will tell you up front. We are big picture, long-term thinkers who would rather have a happy customer that we treat fairly three years from now than one we squeeze extra money from today.
Do you have a showroom and professional business office?
Why it is important
The difference between a truly professional roofing company and someone who simply works out of his truck is more significant than most people realize. First, there is the matter of transparency—are you able to see, touch, and compare all of your options before deciding on which roof to put on your house? Second, there is the issue of risk—will they still be there for you in five, ten or fifteen years if you have problems or concerns? Finally, there is the question of trust—has the company invested in itself enough to build a reputation they need to protect?
The H AND S answer
H AND S Roofing has an extensive showroom and professional business office at 1911 Allouez Ave, Green Bay, so there is always someone to take your call (920-406-9600), answer your questions, meet with you to go over all your options, and help you make a decision that will give you peace of mind for decades to come.
How long will it take to replace my roof?
Why it is important
The longer it takes, the higher the risk of problems. You want people on your property and on your roof for as short of a period as possible, completing the entire project before any unexpected changes in the weather necessitate tarping or other make-shift mitigation measures.
The H AND S answer
H AND S Roofing sizes and flexes all crews to complete every roof within a single day. That’s it. We start in the morning and the job is completed by the end of the day.
How do you protect my plants and landscaping?
Why it is important
Debris that comes off a roof during any reroofing process can be both heavy and messy. Sizable chunks or even entire shingles that fall to the ground can cause significant damage to plants and landscaping, and small pieces can get entangled and enmeshed, making them almost impossible to remove. Some roofing companies will drape tarps over plants to protect them, but on a hot day these covers risk more damage to the plants than the shingles.
The H AND S answer
H AND S protects all plants and landscaping with specifically designed covers than allow plants to breathe while defending them from any debris which might fall. Additionally, our process will ensure that your foliage is covered for as short a time as possible, so your plants’ health is never at risk.
How do you protect my home’s siding from debris?
Why it is important
When pieces of shingles fall from a roof, wind and air currents can bounce them off your siding, causing damage ranging from minor marking to significant divots. Any damage is unacceptable.
The H AND S answer
In addition to paying very close attention to wind speeds and air flow, H AND S Roofing often uses Equipter Roofing Trailers to collect all debris before it even has a chance to fall. We work to avoid the problem by eliminating the potential.
How do you make sure no nails are left on the ground?
Why it is important
When putting a roof on a house, it’s all too easy to think of site clean-up as an afterthought. But details matter, especially when those details are roofing nails. Nails left on a lawn or in a driveway can pose a real hazard for pets, children, bike tires, and even lawn mowers.
The H AND S answer
As part of our site clean-up, we go over your lawn, driveway, patio, and sidewalk with a magnetic roller to make sure we capture any nails or staples that might have fallen from the roof. But that’s not all. We will come back the next day and re-roll everything with magnets just to make sure we catch anything that might have been missed.
