FAQ

No, you do not need to be home. We will knock on the door and let you know we have arrived. If no one is home, we will proceed the roof. We are always in a clearly marked “H and S Roofing” vehicle. If you prefer, we can set up an appointment time at our office or at your home.

Typically, most homes we complete tear-off and replacement of the roof in ONE day. It does depend on the size of the project. Bad weather can change or postpone projects, but we will always keep you informed of changes, as weather can be very unpredictable. If you have contracted gutters, downspouts and/or gutter covers with H AND S LLC, they will typically be done between 2-3 days after roof completion.

There are many different factors to be taken into consideration for a full roof replacement. Pitch, number of existing layers, flashings, plywood replacement and location play a role on an estimate. We always recommend getting at least three estimates to be sure you are comfortable with the price of this project/investment. ESTIMATES ARE FREE.

No down payment is required. We are a financially-sound business that would like to work with our customers for their project as best we are able.

We have researched numerous finance companies and have had minimal success. It makes more economical sense for a homeowner to apply for a home equity loan with their financial institution OR a credit union. The costs that are built into these finance companies are outrageous when the total costs get added up. We have seen as much as $5,000.00 added to the cost of a project by the time it gets paid in full. We would love to offer our customers a “monthly payment option,” BUT we are not satisfied with the total amount we would need to send out the estimate for. We require no down payment and invoices are due 21 days after billed out (normally a few days after the job is complete). We also offer a credit card option with a 3% service fee applied.

You do not need to be home for your roofing project, unless a B-vent installation is taking place as which point our heating and cooling specialist would need access to your home.

Our office will bill you when the project is completed; payments in full are due 21 days from the invoice date. All past due amounts are subject to a service charge at the rate of 1.5% per month. We appreciate your prompt payment. Check, cash, and debit cards are accepted. Credit cards are also accepted with a 3% service fee.

Hands LLC (DBA H and S Roofing) is fully licensed and insured and will provide you with this documentation when we present you the estimate. We cannot stress the importance of choosing a contractor with up-to-date insurance and credentials with the state.

• Remove any valuable items from the perimeter of your home.
• Crews will start between 7-8 am and work until dark if necessary to complete your project in one day if possible.
• Cover all valuables if unable to move them.
• It will be noisy, some people decide not to be home & take their pets with them as they can be frightened.
• Lock up as normal when leaving your home.
• Make sure driveway clear of vehicles, boats and trailers as we will need that space for the dump trailer.
• Have lawn cut low if possible for easier pickup of debris with magnetic roller upon completion of your project.

After shingle brand and color are selected, we scheduled jobs on a first signed contract basis.
We do our best to accommodate requested dates. All scheduling is weather dependent.

We have you covered! Our full-time office staff is here to help with a showroom that has numerous selections of brand and colors. Theres are thousands of homes we have replaced in the area that we can provide addresses to.